Mohammad Shah Alam Sumon

Swapno, Dhaka, Bangladesh. 

Section Leader, 01/2021 to 12/2022

·   Lead team to process and package high product volumes within target timeframes.

·   Conducted regular safety and quality checks to establish stable manufacturing operations.

·   Trained staff to build product lines and systems knowledge.

·   Drove strong service culture through team huddles and 1:1 feedback sessions.

Aarong, Dhaka, Bangladesh

Retail Assistant, 02/2019 to 12/2020
·   Delivered outstanding in-store experience through positive and attentive customer service.

·   Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.

·   Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

·   Processed product returns, ensuring items were clean and resaleable.

·   Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.

Dutch-Bangla Bank Ltd. Bangladesh.

Senior Officer, 04/2017 to 01/2019
·   General Banking Activities

·   Outward and Inward Clearing.

·   Bangladesh Automated Clearing House (BACH)

·   Printing stationary and Security stationary (FDR, PO,DD, Cheque Books)

·   Debit Card and Credit Card (Fresh and Renewal)

·   Compliance of Anti Money Laundering activities

·   Foreign Remittance.

·   Loans and Advances